FAQ – Kendall Davis Clay store

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Frequently asked questions

A Note About Handmade

Every Kendall Davis piece is carefully designed, thrown, and handmade. With this in mind, please be advised that every piece is unique and will have handmade characteristics.

Care

All pieces are dishwasher and microwave safe.

Shipping

All Pieces are made-to-order, expect a 4-6 week delivery. Feel free to email us and ask what is in stock and ready to ship. *Please be advised that due to COVID-19 delivery date may be further delayed. Studio pickup is available for locals. Please select "Studio Pickup" at checkout under "Shipping method." If your piece arrives damaged, we will gladly exchange it. Please email us with your order number, name, and request within 7 days of the delivery date. Expedited shipping is available, please email us for a quote. We can ship out of the country, please email us for a shipping quote.

Returns

If you are unhappy with your purchase, please notify us of your intent to return within 7 days of the delivery date. Items must be unused and packed with care for their return. Using original packing materials is encouraged. Buyer is responsible for shipping costs and damages incurred during return shipping.